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Terms of Service

Last Updated: May 13, 2026 · Effective Date: May 13, 2026
Revault HQ LLC · support@revaulthq.com · revaulthq.com

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "Creator," or "you") and Revault HQ LLC ("Revault HQ," "we," "our," or "us"), a limited liability company registered in the State of Alabama.

By accessing our website at revaulthq.com, creating an account on app.revaulthq.com, submitting any credentials or personal information, or paying for any subscription plan, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. You must be at least 18 years of age to use this Service.

If you are entering into these Terms on behalf of a business, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

Revault HQ provides the following services (collectively, the "Services"):

• Account Monitoring: Automated checks of your Instagram account's accessibility and status at regular intervals (approximately every 30 minutes).
• Encrypted Credential Vault: Secure, encrypted storage of your Instagram recovery email, backup email, phone number, backup codes, Facebook profile URL, and related account recovery information using AES-256 encryption.
• Weekly Status Reports: Automated email reports summarizing account health, checks performed, and vault security score.
• Recovery Assistance: Human-assisted best-effort support in the event your Instagram account is disabled, restricted, or compromised, including preparation of recovery documentation, Meta Business escalation where available, and guided appeal processes.
• Recovery Checklist & Profile: Personalized recovery documentation generated from your stored information to facilitate account reinstatement requests.

3. No Guarantee of Results

THIS IS ONE OF THE MOST IMPORTANT SECTIONS OF THESE TERMS. PLEASE READ IT CAREFULLY.

Revault HQ provides account monitoring and recovery assistance. We do not and cannot guarantee:

• That your Instagram account will be reinstated after a disablement, restriction, or ban;
• That any appeal or recovery attempt will be successful;
• That account monitoring will detect every possible threat or issue;
• That Meta/Instagram will respond to, process, or honor any escalation or support request we submit on your behalf;
• That any credentials, backup codes, or recovery information you provide will be sufficient to recover your account;
• That our Services will prevent account loss, suspension, or restrictions of any kind;
• Uninterrupted, error-free monitoring or service availability.

Account reinstatement decisions are made solely and exclusively by Meta Platforms, Inc. Revault HQ has no control over, and no ability to influence, Meta's internal decisions regarding account status. Our role is to prepare, organize, and submit your best possible case — the outcome is entirely outside our control.

By using our Services, you expressly acknowledge and accept that you may pay for our Services and still not recover your account. This is the nature of the service, and no refund will be issued based on an unsuccessful recovery outcome.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REVAULT HQ LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any loss of your Instagram account, followers, content, revenue, or business opportunities;
• Any indirect, incidental, special, consequential, punitive, or exemplary damages;
• Loss of profits, revenue, data, goodwill, or business;
• Damages resulting from unauthorized access to your accounts or credentials despite our security measures;
• Any action or inaction by Meta Platforms, Inc. or any other third-party platform;
• Service interruptions, downtime, or monitoring failures;
• Any damages arising from your reliance on our Services or advice;
• Any actions taken by you or third parties using the account before, during, or after the recovery process;
• Any claims, damages, or legal consequences arising from the recovery of an account that is later determined to be fake, fraudulent, or engaged in illegal activities;
• Any outcome resulting from inaccurate, incomplete, or fraudulent information you provided to Revault HQ.

IN ALL CASES, REVAULT HQ'S TOTAL CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO REVAULT HQ IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

5. Your Representations & Responsibilities

By using our Services, you represent, warrant, and agree that:

• Age: You are at least 18 years of age.
• Account Ownership & Misrepresentation: You are the legitimate, rightful owner of any Instagram account you add to our platform. Adding accounts you do not own is strictly prohibited. If you misrepresent your ownership or use our Services under false pretenses, you bear full legal responsibility, and Revault HQ disclaims all liability for any resulting harm.
• Accuracy of Information: All recovery information, phone numbers, email addresses, backup codes, and account details you provide are accurate and current. We cannot be held responsible for failed recovery attempts resulting from inaccurate or outdated information.
• Account Activity (Before, During, and After): You are solely responsible for all activity on your Instagram account at any point in time, including actions taken before, during, or after any recovery process. Revault HQ is not responsible for any illegal, fraudulent, or harmful activities conducted through the account and provides no protection against consequences arising from your own policy violations.
• Account History: The account(s) you register have not been used for fraudulent activity, impersonation, spam, or any activity that violates applicable law or Meta's policies, to the best of your knowledge.
• Timely Updates: You are responsible for keeping your stored recovery information up to date when you change phone numbers, email addresses, or backup codes.
• Compliance: Your use of Instagram complies with Meta's Terms of Service, Community Guidelines, and all applicable laws. Revault HQ does not review or advise on your content or account activity.

6. Credential Storage & Security

All credentials and sensitive information stored with Revault HQ are encrypted using AES-256 encryption at rest and transmitted via HTTPS. Access to your vault is logged with timestamps.

While we implement industry-standard security measures, no security system is impenetrable. You acknowledge that:

• Providing recovery information to any third party, including Revault HQ, carries inherent risk;
• In the event of a data breach despite our security measures, Revault HQ's liability is limited as described in Section 4;
• You should immediately notify us at support@revaulthq.com if you suspect unauthorized access to your vault.

By storing recovery information with us, you grant Revault HQ permission to access that information solely for the purpose of providing the Services described herein. You may revoke Revault's access to your Instagram account data at any time through your Instagram account settings. Revoking API access will disable monitoring features but will not automatically delete your stored data. To request data deletion, contact support@revaulthq.com or visit revaulthq.com/data-deletion.html.

7. Acceptable Use

You agree not to use our Services to:

• Access, monitor, or attempt to recover accounts you do not legitimately own;
• Circumvent Instagram's Terms of Service or Community Guidelines;
• Recover or reinstate accounts that were disabled due to fraud, scams, impersonation, harassment, illegal activity, or platform manipulation;
• Engage in any fraudulent, deceptive, or illegal activity of any kind;
• Interfere with or disrupt our platform, servers, or networks;
• Reverse engineer, copy, or replicate any aspect of our Services;
• Misrepresent your identity, affiliation, or account ownership in any recovery communication.

Violation of this section may result in immediate termination of your account without refund and may be reported to appropriate law enforcement authorities.

8. Good Faith Reliance

Revault HQ acts solely in good faith and exclusively based on the information you provide. We do not independently verify account ownership, account history, identity, or the accuracy of any credentials or information submitted to us.

If any information you provide is false, misleading, incomplete, or fraudulent — whether intentionally or otherwise — all liability for any resulting harm, loss, or legal consequence falls entirely on you. Revault HQ bears no responsibility for outcomes that result from acting on information you represented as accurate.

By using our Services, you agree that Revault HQ's reliance on your representations is reasonable and that you have no claim against Revault HQ for acting in accordance with what you told us.

9. Payment & Subscription

Revault HQ offers subscription-based Services billed on a monthly recurring basis. By subscribing:

• You authorize us to charge your payment method on file automatically each billing cycle;
• Subscription fees are charged in advance at the beginning of each billing period;
• Prices are subject to change with 30 days' notice to active subscribers;
• All fees are in US Dollars unless otherwise stated;
• Failed payments may result in suspension or termination of your account.

10. Refund Policy

All sales are final. Revault HQ does not offer refunds for:

• Unsuccessful account recovery attempts — recovery outcomes are entirely outside our control;
• Partial months of service;
• Subscription fees already charged;
• Services already rendered or initiated.

Refund requests will not be considered unless submitted to support@revaulthq.com within 7 days of the charge in question. Any refund issued is entirely at the sole and exclusive discretion of Revault HQ management and does not establish any precedent or obligation for future refunds.

11. Termination

By you: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access through the end of the paid period.

By Revault HQ: We reserve the right to suspend or terminate your account immediately, without notice or refund, if you violate any provision of these Terms, engage in fraudulent or illegal activity, provide false information, or fail to pay subscription fees.

Upon termination: Your stored data will be permanently deleted within 30 days of account closure in accordance with our Privacy Policy.

12. Third-Party Platforms

Our Services involve interaction with Meta Platforms, Inc. (Instagram, Facebook). You acknowledge that:

• Revault HQ is an independent service provider with no partnership, affiliation, or special relationship with Meta;
• Meta's policies, decisions, and platform changes are beyond our control and may affect the Services we can provide;
• Changes to Meta's Terms of Service, APIs, or platform functionality may limit or eliminate certain features of our Services without notice or liability to you;
• Our ability to assist with recovery is entirely dependent on Meta's processes and discretion.

13. Force Majeure

Revault HQ shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, government actions, changes to Meta's API or platform policies, internet or infrastructure outages, cyberattacks, labor disputes, pandemics, or any other event outside our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, our obligations under these Terms are suspended for the duration of the event. No refund or credit will be issued for service interruptions caused by Force Majeure Events.

14. Indemnification

You agree to indemnify, defend, and hold harmless Revault HQ LLC and its members, managers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use or misuse of the Services;
• Your violation of these Terms;
• Your violation of any third-party rights, including Meta's Terms of Service;
• Any false, inaccurate, or misleading information you provided to Revault HQ;
• Your Instagram account activity or content, at any time;
• Any claims by third parties arising from your use of a recovered account, including but not limited to fraud, scams, impersonation, or illegal activities;
• Any consequences resulting from Revault HQ's recovery of an account based on your misrepresentation of ownership or account history.

15. Dispute Resolution

In the event of any dispute arising from these Terms or the Services, the parties agree to first attempt to resolve the dispute through good-faith negotiation. Contact us at support@revaulthq.com before initiating any formal proceedings.

If informal resolution fails, any dispute shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in Tuscaloosa County, Alabama. You waive any right to a jury trial or to participate in a class action lawsuit against Revault HQ.

Statute of Limitations: Any claim or cause of action arising from or related to these Terms or the Services must be filed within one (1) year after the claim or cause of action accrues. Claims not filed within this period are permanently barred, regardless of any longer limitations period that may apply under applicable law.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law principles. Any legal proceedings not subject to arbitration shall be brought exclusively in the courts of Tuscaloosa County, Alabama.

17. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Revault HQ LLC regarding the Services and supersede all prior or contemporaneous agreements, representations, warranties, and understandings — written or oral — relating to the subject matter herein.

No verbal statement, email communication, social media message, or other representation by any Revault HQ employee or agent shall modify or supplement these Terms unless reduced to writing and formally incorporated into these Terms by Revault HQ.

19. Changes to Terms

Revault HQ reserves the right to modify these Terms at any time. We will notify you of material changes via email or a notice on our website at least 14 days before the changes take effect. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

20. Copyright & DMCA Policy

Revault HQ LLC respects the intellectual property rights of others and expects users of our platform to do the same. If you believe that material available on or through our platform infringes upon your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Designated Agent with the following information:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;
• Information reasonably sufficient to permit us to contact you (address, telephone, email);
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law;
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner.

DMCA Designated Agent:
Jackson Elder
Revault HQ LLC
212 W. Troy St. STE B, Dothan, AL 36303
Email: revaulthqservices@gmail.com
DMCA Registration #: DMCA-1073145

Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing may be subject to liability.

21. Contact

For questions, concerns, or notices under these Terms:

Revault HQ LLC
1130 University Blvd Ste B9 Box 583, Tuscaloosa, AL 35401
Email: support@revaulthq.com
Website: revaulthq.com